| Issue ID | 1096850 |
| Internal NHTSA # | 10620977 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 08/08/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | This is a followup complaint to (odi number) 10618847. A phone call was made to ntsb referring to this incident (ref 670186). Today while driving in traffic and at an intersection, the 2014 jeep cherokee i was driving bucked violently then stalled. The power steering stopped working and the vehicle was brought to a stop. When i restarted the vehicle, it was not capable of exceeding 3-4mph even though the engine was revving. The boston police responded as i was in a dangerous location and waited with me for an hour until aaa could tow my vehicle back to the dealership. The check engine light and service transmission message appeared on the dashboard. The vehicle was towed to the dealership just days ago under identical circumstances. The last time the dealership performed a 'software update' and assured me that with the new software this problem could not happen again. Any assistance you could provide would be very much appreciated. |
| Vehicle Mileage at Failure | 10020 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANTON, MA |
| VIN pattern | 1C4PJMDB2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |