| Issue ID | 1095254 |
| Internal NHTSA # | 10618847 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 03/08/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | About 7am on august 3, 2014, i was operating the above vehicle in light traffic on a divided highway. While traveling at about 20mph,the vehicle suddenly bucked and the transmission light came and a message came on stating to put the vehicle into park. At the same time, the power steering also stopped working. I pulled the vehicle over to the side of the road and put the vehicle into park. I waited a period of time before i attempted to put the car back into drive. At this time the check engine light was flashing and the display was flashing in red to check transmission. The drive button was flashing when i re-engaged the car into drive. The engine sounded like it was revving and the vehicle would not go above 5mph. I was less than a mile from home and traffic was light so i drove it back to my house. The vehicle was towed back to the dealership where they explained that this is a "software problem". I am notifying the ntsb as this seems to be a major problem with this vehicle that should most certainly be a mandatory safety recall if this "software problem" is affecting other vehicles. I would not want to see someone experience this problem on the highway. |
| Vehicle Mileage at Failure | 9980 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANTON, MA |
| VIN pattern | 1C4PJMDB2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |