| Issue ID | 1089416 |
| Internal NHTSA # | 10614884 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 20/07/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | When car was shifting gears it jerked the whole car and them the screen said service transmission. Tried pushing on the gas to go and would barely move. Tried switching to neutral and then drive again and could push the pedal to the floor and no power. Then put the car in neutral restarted the car and got a little power back but would not go into reverse. The screen kept saying when tried to put into reverse to put it in park and them select gear but would not go into reverse. Finally made it home and turned the car off for a bit and restarted and it would let us go into reverse but still has transmission light on. I took the vehicle back a few days after i bought it and told them it was not shifting right. They told me there were some updates and fixed them but it never fixed it. I am very disappointed with jeep knowing they had an issue and still put their cars out there to be sold. I wish people were honest and not sell vehicles that have known issues! |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ARLINGTON , TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |