| Issue ID | 1088715 |
| Internal NHTSA # | 10611396 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 10/04/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | When we bought the 2014 jeep cherokee it was new. There was no issue with the transmission until we had owned it for about a month. Then it started having a rough shimmy as it searched for the correct gear going from 0 to 10 mph and then 10 to 20 mph. Once it reaches about 25 miles per hour there is no issue with the shifting. We have had it back to the dealership 3 times. Each time they said it was fixed, but upon leaving the lot, it did the same thing i had taken it in for to begin with. With jeep's update, we now have a long pause going up hill before it gives a rough shift at about 5 mph and then continues to shimmy at 10 to 20 mph. I was told on the third visit they would submit a report to the manufacturer to see what the next step should be to fix the jeep since the updates did not work. However, they tried the same thing again and said they thought it was fixed, but it wasn't. Upon completion of the second visit i was told it needed to get use to my driving pattern? What exactly does that mean? What if more than one of us drive the vehicle? I am getting the run-around from jeep on a product they shouldn't have sold me in the first place. Everything i read prior to the purchase raved about the 9 speed transmission. Unfortunately, that was incorrect since the transmissions in the 2014 jeep cherokees all have the same issue and jeep doesn't really know how to fix them. I believe i need a new transmission; but will have to force jeep to do it and hope it works. My time is work something - just fix it. It's a lemon in my opinion. |
| Vehicle Mileage at Failure | 1500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLUE SPRINGS, MO |
| VIN pattern | 1C4PJMDS8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |