| Issue ID | 1088133 |
| Internal NHTSA # | 10611048 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 02/07/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | As described in previous published complaints, the transmission on my 2014 jeep cherokee trail hawk is malfunctioning (software and/or hardware) almost from the start. The last incident--after a previous service at a jeep dealership--was the worst. While sitting at a stop sign (on my way to another dealership to have the vehicle serviced again for "service transmission" message), the "d" started flashing and the message"shift to p then desired gear" appeared. I followed the message's instructions but as i shifted into "d" the vehicle lunged forward (slightly into the near lane of the cross street). If a pedestrian had been walking in front of the vehicle (crossing the street) at that moment he or she may have been hit. If a car had been passing on the cross street in the near lane there could have been an accident. Fiat chrysler delayed the sale of the jeep cherokee because of software problems. It appears to me from this site --(and other jeep cherokee forums) and from fiat chrysler's ceo's own words--that the software problems have not been properly addressed. Nhtsa needs to act. |
| Vehicle Mileage at Failure | 700 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTAGE, MI |
| VIN pattern | 1C4PJMBS8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |