| Issue ID | 1085728 |
| Internal NHTSA # | 10609414 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 07/07/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission safety complaint : built 1/2014 delivered 6/2014 purchased jeep cherokee on june 2, 2014 with 170 miles on odometer from capo motors dba orange coast chrysler, jeep ) . Returned jeep to sales agent june 10, 2014 complaining of transmission not shifting from forward stopped position correctly . He informed us that transmission must adjust to us. ( 1 ) jeep seems to down shift to a neutral mode even though the transmission indicates jeep is in the drive gear mode. When applying gas to the jeep the transmission hesitates then lunges forward requiring driver to apply the brakes to avoid rear ending vehicle in front. ( 2 ) when applying gas the jeep seems to " quick " shift from lower 1-3 gears to middle gears with excess strong loud force. ( 3 ) when driving down ca. 18 steep mountain two lane highway from 5500 ft. To 1500 ft. . In drive mode the jeep suddenly shifted into neutral when gas was applied rounding a hair pin bend. I could not apply the breaks because of heavy july 4th. Boat trailer traffic behind me. I shifted to manual from drive and the number 9 drive mode was indicated. I then move the gear shift to drive minus and 2 mode was indicated. The jeep then lunged to a slower speed. I was able to regain control of jeep to round the bend and immediately pulled to the side of the mountain road. ( 4 ) jeep gets very poor mileage, seems to have high rpm and seems to be stuck in too low of gear on highway. ( 5 ) in city driving any 90 degree stop light turn from a stand still position requires diligence and extreme caution due to transmission hesitation and erratic nature of problem. ( 6 ) transmission oil has had a foul smell at times. |
| Vehicle Mileage at Failure | 1012 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DANA POINT, CA |
| VIN pattern | 1C4PJLCS2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |