| Issue ID | 1082452 |
| Internal NHTSA # | 10607206 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 07/06/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have filed a complaint here regarding transmission wobble/ shudder in second gear that started at about 2000 miles prior to my second issue i am having now. My cherokee vehicle now shudders all the time and it has just developed a lag in acceleration. I feel like it is the transmission causing both problems. The delay in acceleration is present depending on the gear and speed that the vehicle may be in. The delay has happened when trying to pull out onto highway only to have vehicle pause for at least a second maybe two before it finally will accelerate,allowing traffic behind me at highway speeds to have to avoid my vehicle because of this delay,this has happened several times. Had trans flash done prior at dealer and did nothing to fix the wobble/shudder. Had shudder documented while i drove vehicle with dealer tech in car. Chrysler now told the dealership that this shudder is a characteristic design of vehicle and that i should accept this and nothing's wrong,this is not acceptable,the delay and shudder are dangerous and distracting while driving and will affect resale value. I had the shudder documented by a a. S. E certified technician that said to bring back to dealer for further diagnostic. A different dealer recommended to drive for another 1000 miles and see if it goes away,this will be the 5th time vehicle has been at the dealership. I believe chrysler jeep has no fix for this,and are behind evasive and dishonest concerning these complaints,as other owners have had transmissions and axels replaced and still have the shudder and or delay. Thank you. |
| Vehicle Mileage at Failure | 4200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLAINFIELD, NJ |
| VIN pattern | 1C4PJMCS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |