| Issue ID | 1082167 |
| Internal NHTSA # | 10607026 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 25/06/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The vehicle from the time we purchased it from the dealer has had a transmission shifting problem. The problem shifting happens between 1st and 2nd gear and also when you go to stop. Recently while driving the transmission seemed to slip and the vehicle was not engaged causing us to pull over to the side of the road. The engine was revving but the transmission was no longer engaged. Vehicle was turned off and restarted which we then put the car in drive and moved onto the roadway again. I have brought the vehicle to the dealer for this twice before. On the first visit the dealership said to just drive it and it will smooth out. On the second visit the dealership gave us the first software update which was done in april of this year, but it only lasted around a month or two. The problem is back again and i have made another appointment to bring it in on thursday, july 3rd for another software update. |
| Vehicle Mileage at Failure | 7500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM COAST, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |