| Issue ID | 1080350 |
| Internal NHTSA # | 10606287 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 30/05/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Bought a 14/jeep/cherokee sport fwd and started having problems with it a week and a half to two weeks after getting it. On 5/30/14--heard clicking sound from transmission area of vehicle between 30 to 45 mph. Also, it would shift hard while accelerating and when down shifting to stop. Happened aprox 20-30 times before taking it to service shop. Tech told us the transmission was leaking, had no oil. Replaced whole transmission they had the car for a week. Received vehicle back on 6/7/14. You should know i bought this vehicle on 5/14/14 and it had less than 1500 miles. Thought i was buying a good vehicle, guess i was wrong, again!!! 6/21/14--had my car back for only a week, started hearing a grinding sound in the front end, thought it was my brakes or rotors. While i was driving home from work on 6/21/14 at 1:00 am, i heard a loud bang, then a clanking sound; car stalled, pressed on gas pedal would not go, coasted into an empty parking lot. Put the vehicle in park and it turned off, let sit for 10-15 minutes. My mom came and picked me up, i started car for her and when i put the vehicle in drive, would not move and only heard clanking and a bang sound. Left car in parking lot until morning then had it towed to dealerships service dept to be checked out. Of course this happened on a sunday so will not know anything until monday. Not happy with this car. Going back to where i bought it and going to ask them to take it back and to refund me everything i put into it thus far. Not happy!! :-( |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | PENSACOLA, FL |
| VIN pattern | 1C4PJLAB4EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |