| Issue ID | 1054925 |
| Internal NHTSA # | 10577739 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 05/04/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Driving along at 30 when first the engine light came on, then immediately after the display said transmission and the display was lighting up with all sorts of symbols. The transmission completely disengaged and the car coasted to a stop. It would not move. Fortunately when i felt it losing power i was able to make a quick turn into a store parking lot. Had that happened on the highway i could have been killed because the car just totally lost all motion as i was driving. I turned it completely off for a few minutes and it started but with the engine light showing. I called the dealership kelly jeep chrysler in lynnfield and told the service department what happened. I drove straight there... Furious. The service guy took down the information i relayed about the incident. I told him i had read recently that their 9 speed transmission had known issues and he said he didn't know anything about that. I told him not to even tell me i am the first to report this problem and he said "maybe not in the whole country but i don't think we've had this problem here" and i told him not to speak down to me because it has been written about already as a known issue. He already had the courtesy car waiting for me and he immediately walked me out the door to the car. I was there less than 5 minutes. I know he did not want me speaking to anybody in the service waiting room as i could see people sitting there waiting for their own repairs. This is an issue that will end up killing somebody. |
| Vehicle Mileage at Failure | 1200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINCHESTER, MA |
| VIN pattern | 1C4PJMCS9EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |