| Issue ID | 1700651 |
| Internal NHTSA # | 11366876 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 19/09/19 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that while his daughter was making a left turn, the vehicle stalled with the shift to drive warning and low battery lights illuminated. The driver coasted into a parking space where the push to start button was depressed several times to turn the vehicle off and on. The vehicle was restarted and driven to pomoco chrysler jeep dodge ram of newport news (12629 jefferson ave, newport news, va 23602) where the failure was diagnosed as a defective fuel pump. The fuel pump and canister were replaced. The contact stated that the fuel pump and canister were replaced by the previous owner in 2019. The contact stated that previously when the vehicle was filled with fuel, the vehicle stalled. The contact stated that his daughter parked and left the vehicle running to burn fuel to drive the vehicle without issues. The contact stated that the fuel tank needed to be at a half or |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GERMANTOWN, MD |
| VIN pattern | 1C4PJMBS9EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |