| Issue ID | 1510245 |
| Internal NHTSA # | 11144686 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 01/11/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The vehicle's gas tank has stopped working properly. When i try to fill it up, it almost immediately stops the pump and usually shoot gas back out all over me hand and clothes. I am able to get very small amounts of gas in the tank, but not without getting gas spilled everywhere. This appears to be a major safety/fire hazard. My local jeep dealer first said they could not diagnose the problem and later said that i needed a new fuel tank and that it would cost about $1200 plus. I then called chrysler to report the problem to see if they would voluntarily fix it. Too say that it was an unpleasant experience dealing with their customer service representatives would be an understatement. Chrysler said that since my vehicle was a 2014 jeep cherokee, that it was my problem and they would not replace my gas tank. They did not appear to care that gas getting all over my hands and clothes was dangerous. |
| Vehicle Mileage at Failure | 94000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST UNION, SC |
| VIN pattern | 1C4PJMBSXEWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |