| Issue ID | 1144305 |
| Internal NHTSA # | 10669291 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 05/12/14 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I was traveling on the interstate in the left lane at highway speeds when i lost my forward drive gear, my vehicle rapidly slowed causing vehicles behind me to break. My display was telling me to shut the engine off and restart the vehicle. My gear shift indicator was flashing rapidly between drive and natural. I tried to get over to the right lane then the shoulder as other vehicles avoided me. My check engine light was on and i had no ability to accelerate. I got to the shoulder, put the vehicle in park, shut off the engine and then restarted. I was then able to proceed directly to the dealer along the shoulder of the interstate without further incident. My check engine light remained on. The service manager ran a quick check and said the vehicle recorded over 20 faults at the same time which ranged from disengaging the anti lock breaks to disabling my forward drive. He said he had never seen before. He returned the vehicle to me the same evening because he did not know how to fix it, but said it was an electrical failure of some type. I contacted jeep case # 26113535. Although they attempted to resolve the issue they ultimately closed the case because once the dealer initially cleared the faults the vehicle could not be diagnosed until it happens again. I contacted jeep reference number 26160146 and expressed my concern that they had closed the case claiming that i had not taken the vehicle to have it diagnosed even though they had talked to the dealer who told them he could not do it. Jeep wants me to wait until it happens again. If i have to wait the until next time my vehicle looses all forward drive and ability to accelerate out of a dangerous situation there may be a fatality or major accident depending on where, traffic conditions and weather conditions it happens. There is obviously something wrong with the vehicle which jeep is choosing to ignore.. *js |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LORRAINE, NY |
| VIN pattern | 1C4PJMDSXEWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 72 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |