| Issue ID | 1332514 |
| Internal NHTSA # | 10924595 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 15/06/16 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | The headlamp and headlight went out. I took it to a dealer, and they concluded there was a problem with the module and it would cost over $1000 to repair. I opted to just change the headlight which cost about $130 just for the bulb. A few months later the other headlight went out. Again i paid about $130 just for another bulb. A month later the other headlight went out again. It will cost about $130 just for the bulb. I have been told with the most recent call that the bulbs might continue to break as a side effect of the module problem. That is not known to be a fact. Either way, i'm looking at either $500+ just to have working bulbs at this point, or over $1500 to replace the entire module. Nobody should have to spend that kind of money simply to have working headlights so that they can legally drive the car that they purchased! This is one of the most basic elements of a car, and i feel like i am being taken advantage of by having continuous defective bulbs that cost $130. Nothing out of the ordinary has every occurred with this car that might have caused the lights to have continuous problems. However, it is worth noting that the 2014 jeep cherokee seems to have the highest number of problems in the jeep line. I'm very unhappy about this and hope that there will be a satisfying resolution. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GALVA, IL |
| VIN pattern | 1C4PJMDS7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |