| Issue ID | 1219530 |
| Internal NHTSA # | 10763686 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 27/08/15 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Several times while i was driving the digital dash display went blank, red "battery" indicator came on, "no bus" fault message appeared, the headlights went off, the turn signal did not work, radio did not work, door locks would not work (lock/unlock). The safety issue is to lose function of headlights and turn signal while driving. Also if a crash were to occur, i may not be able to exit my vehicle in an emergency, due to not being able to unlock my doors. Between august 27, 2015 and september 14, 2015 this occurred four (4) separate times. The vehicle was turned in for service each time this occurred. The problem is intermittent, during driving it can come and go. Service department at authorized jeep dealer stated that they do not have any instrumentation to troubleshoot can bus and they can not duplicate the issue. I would pull over into a safe area and take photos of the dash showing the faults. Service department can only reset faults as displayed on a tablet when plugged into the vehicle. Again dealer has no tools to look up bus problems, electrical contact issue, etc. |
| Vehicle Mileage at Failure | 24903 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WARREN, MI |
| VIN pattern | 1C4PJMCS8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |