| Issue ID | 1143795 |
| Internal NHTSA # | 10668906 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 20/12/13 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | This is what i mailed to: chrysler group llc customer center december 6, 2014 p. O. Box 21-8004 auburn hills, mi 48321-8004 phone 877-426-5337 re: headlights authorized dealer:darlings auto mall 16 kingsland xing ellsworth, me 04605 phone 207-667-2571 vehicle identification number:[xxx] vehicle delivery date:11-21-2013 current mileage:7420 from the first time that i drove this vehicle at night (which was a few days after the delivery date), i have been unhappy with how poorly the headlights illuminate the road ahead. In my opinion this is a safety issue and because of that, i try to avoid driving this vehicle at night. After numerous complaints to darlings auto mall and their attempts to remedy this issue, darlings has suggested to me that i forward my complaint directly to you (chrysler). I sincerely hope that chrysler has a satisfactory remedy for how poorly the headlights in my vehicle illuminate the road at night. I look forward to your expedient and satisfactory remedy. Cc: darlings auto mall 16 kingsland xing ellsworth, me 04605 since i have not received a response from chrysler, i am submitting this complaint. The problem has been on going from the day of purchase and i notice that other jeep cherokee 2014 owners have made the same complaint. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 250 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JONESPORT, ME |
| VIN pattern | 1C4PJMBS0EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |