| Issue ID | 1727126 |
| Internal NHTSA # | 11397906 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 25/02/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have an oil leak in my card. I had the car inspected and it was found there was an issue with the oil filter housing. The problem is that many many jeeps have the exact some problem. I was told there was a back order of over 40k and i would have to want up to 6 months until i had the issue resolve. Jeep has not recalled the part. Jeep cannot tell me when the part will be made available. They have no efforts to help me remedy the situation at all, i. E., offer a loaner car, take trade in, or even explain how they are going expedite the situation. I've contacted my jeep certified dealer which only told to contact corporate. I'm filing this compliant because it appears to me jeep has a major manufacturing issue with their jeeps and have taken no steps to correct or help their customers in any way. |
| Vehicle Mileage at Failure | 93000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEL AIRE, KS |
| VIN pattern | 1C4PJLCS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |