| Issue ID | 1552625 |
| Internal NHTSA # | 11193540 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 02/04/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. The car will roll forward or backward depending on where you are. You cannot shift, when you do try to shift, the car will jolt like the engine is going to fall out of the car. Turning the engine off and on, several times, while waiting each time clears the problem. Jeep can not reproduce this it so they will not fix it. Will get a message on dash stating to service trasmission and parking break. This has happened at least 5 times that i have documented by pictures and video on my phone however, has happened a lot more. Specific dates documented are 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19. |
| Vehicle Mileage at Failure | 76640 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GAINESVILLE, VA |
| VIN pattern | 1C4PJMDS0EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |