| Issue ID | 1424394 |
| Internal NHTSA # | 11045860 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 26/07/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Jeep stalls or won't start, try to start multiple time until finally starts and omits white smoke. Took to dealership, after checkup, jeep is low on oil but is not due for oil change. Dashboard reading shows only 62% oil used. Mileage between last oil change was 4839 miles. I was advised that vehicle oil consumption was within limits. Had oil changed then same problem ensued again 3. 5 months later mileage between oil changes is now 3637 miles driven, dashboard shows 48% oil used and dealership gives me the same excuse. Oil is low but no leakage anywhere and consumption is within guidelines for my vehicle. Changed oil again and will see what happens in the next 3 to 4k miles. I'm sure i will be back again. How many times do i need to take my vehicle in for the same problem before they look deeper for the root of the problem. Oil should only be change every 6000 to 8000 miles, this is how it was in the beginning when i purchased it now the mileage between oil changes get lower and lower. |
| Vehicle Mileage at Failure | 38961 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KIRKLAND, WA |
| VIN pattern | 1C4PJLCB2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |