| Issue ID | 1255420 |
| Internal NHTSA # | 10821457 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 16/01/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I started my car with push button ignition and it immediately accelerated to 4000 rpm and stayed at that speed for over 20 minutes. During that time, i was unable to turn the car off and could not shift the car. When the engine finally returned to a normal idle speed, i could shift the car but could not accelerate the engine. I would press the gas pedal and nothing happened... The engine remained running at idle. I called to have it towed to the dealer and after it sat for an hour or so , it was able to be driven on to the flatbed truck. The check engine light was on. After 5 days, the service manager called and said that they couldn't find anything wrong with the car. The check engine light was not on and there were no codes indicating a problem. They did nothing to find or address this problem and i'm concerned that it could happen again while i'm driving the car. I am also concerned that the engine could have been damaged by running continually at 4ooo rpm for over 20 minutes.. I would assume that this event was caused by a software problem, so i am confident that it will reoccur. Frnkly, i am afraid to drive this car. |
| Vehicle Mileage at Failure | 16539 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CALVERTON, NY |
| VIN pattern | 1C4PJMDB1EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |