| Issue ID | 1191789 |
| Internal NHTSA # | 10725408 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 19/12/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On 12/19/14 while driving, my veh stalled without warning. There was no warning lights illuminated before, during/after its failure. I had to have the car towed. After inspection, i was told that the engine of my new jeep was burning oil. The jeep recently had been in for an oil change & rtd with the multi point inspection paperwork indicating everything was ok. Herb chambers, although diagnosising the jeep to be "burning oil" insisted, at the direction of chrysler protocol, that i drive it 5,000 miles and return it for further inspect. Only after my husband got involved did they keep the car, drive it, and eventually install a new engine. On 5/6/2015 the jeep lost power descending a hill. The check transmission light illuminated. The vehicle was returned home & driven to herb chamber. After inspt the jeep now needed a new transmission. According to jeep, the transmission has an internal leak. Again, 3 wks earlier, the car was at the dealership for tire rotation and oil change. The mulit point inspection, indicated all fluids, incd the trans fluid was ok. While the jeep was being fixed, i also expressed concern over rubbing noise when turning. New bushings were placed into the jeep. We have sent emails & made phone calls to chrysler and have not heard back. We are driving a new veh that has proven unsafe and unreliable w/o any remedy from the mfgr. I would like other jeep owners to be aware of the reoccurring probs with this jeep. I believe the release of the jeep was delayed due to transmission problems & that possibly is/was a recall (of which we were never notified). I also believe the axel/bushings is a recall (again one we were never notified of) nor would it have been repaired if we did not request it be checked. Chrysler has not made any effort to remedy this situation. On all occassions, we the consumer, had to reach out to them. |
| Vehicle Mileage at Failure | 19367 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPENCER, MA |
| VIN pattern | 1C4PJMDB4EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |