2014 Jeep CHEROKEE Electronic Stability Control Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep CHEROKEE 2014 electronic stability control. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep CHEROKEE 2014 electronic stability control and complaints other owners have filed.
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2014 Jeep CHEROKEE Electronic Stability Control Problems, Complaints and Defects

 Issue ID1149466
 Internal NHTSA #10673031
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelCHEROKEE
 Model Year2014
 File date09/01/15
 ComponentELECTRONIC STABILITY CONTROL
Product type codeVEHICLE
 Description of the problemWe received a recall for the steering column control module and brought it in to be fixed. This recall directly affects the electronic stability control. My wife drove the vehicle, a 2014 jeep grand cherokee laredo for the first time in snow last friday 1/9/15. As soon as she left our driveway, the traction control light illuminated and stayed on as the vehicle was uncontrollable. Approximately 1/4 mile from our house she lost control of the vehicle striking the curb with enough force to throw off the alignment and damage both passenger side rims. My wife could only reach max speed of 20 mph as the vehicle was all over the road. Since then, i have been in contact with chrysler and the dealership and neither can give me an answer or help me. The dealer states they need a rep from chrysler to come inspect the vehicle while chrysler maintains they don't send people out. Chrystler is stating nothing is wrong with my vehicle, and when i asked how they arrived at that conclusion they told me they looked at "the notes". They said they're special investigations unit deemed it to have operated appropriately at the time of the incident. Nobody has looked at it yet!! Apparently i don't even meet the criteria for an adjuster rep since they say my car is fine. When i brought my car to the dealership the traction control light was still on. The recall was not properly fixed causing my wife to crash with our 4 year old in the car. One person at chrysler even tried to tell me our vehicle was not affected by the recall. So why did we get a notice? The dealership will only say contact my insurance, which is ridiculous because my premium will go up. It's their product and their liability. How do they fail to see the connection here? My car has been sitting for 5 days, now i have to wait until tuesday to speak with a supervisor. So frustrated!!
 Vehicle Mileage at Failure9041
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateNORTH ATTLEBORO, MA
VIN pattern XXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed25
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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