| Issue ID | 1130466 |
| Internal NHTSA # | 10654181 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 31/03/14 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Since purchasing the car there have been ongoing lurching and rollback issues with the vehicle. The car will lurch even at a full stop giving the feeling you are about to crash into the car ahead of you. The problem is intermittent. Repeatedly took the car into the dealership - westbury jeep, ny from day 1. Initially they claimed there was no such issue. On a consecutive visit, they addressed part of the problem with a software update that they said was known to correct the particular problem. The issue does not happen as frequently but does still occur. It is intermittent and since you're not expecting it, can put you in panic mode while driving and slam on the brakes to avoid a feeling of being out of control and colliding into the vehicle ahead of you. The car also rolls back on occasion. Both issues are considered unsafe and haphazard. I will not put young children in this car due to fear of their safety. These are still issues from day 1, now 8 months into ownership with repeated attempts to get all problems resolved (among other issues) after reporting to jeep and the dealership - and not getting any response - i've asked repeatedly for them to take back the car and issue an refund their response has been to stop all communications and close my case. This car is a danger on the road, both to the driver and passengers and surrounding drivers. |
| Vehicle Mileage at Failure | 25 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLORAL PARK, NY |
| VIN pattern | 1C4PJMDS7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |