| Issue ID | 1128207 |
| Internal NHTSA # | 10652549 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 31/10/14 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | The car is only 5 months old. Has a zf 9 speed automatic transmission and 3. 2l 46 24v -vvt engine. I was driving on a tollway in moderate traffic at a speed of approximately 60-65 mph. Without slowing down or changing speed, the display on the dash listed "service transmission". All power to the engine was lost and car began to slow down. Would not respond to acceleration. Check engine light, stability control light, p! Were all displayed. Had to find a way to the shoulder and stop car. Turned off car and restarted it. "check transmission " was displayed. Put it in drive and it felt like it was starting in 2nd or 3rd gear. Would not shift gears. Could get up to 35 mph with the tach at 2000 rpm. Would not shift at all. Got home and let car sit for a few hours. Started car after sitting for a few hours and the "service transmission" was gone. All other warning lights were gone except for service engine light. Drove to dealer next day and car appeared to shift ok. Dealer loaded pcm flash update. Reprogrammed tcm per tsb 21-018-14. Reprogrammed rf hub per 08-077-14. Car appears to be driving ok. Dealer said they couldn't find any problems with the transmission. They treated this very lightly . I feel this is a significant safety issue. Lost all acceleration and control at high speed. No notification of updates were sent previously. |
| Vehicle Mileage at Failure | 12630 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 1C4PJMCS1EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 62 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |