| Issue ID | 1413065 |
| Internal NHTSA # | 11032691 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 11/09/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that the vehicle stalled while at a stop light. The contact also stated that when shifted gears into drive or park, the transmission would make a loud knocking noise. The transmission warning indicator illuminated. The vehicle was taken to kelly jeep chrysler (353 broadway, lynnfield, ma 01940, phone number: (888) 694-7177) to be repaired per nhtsa campaign number: 16v529000 (power train); however, the failure recurred. The vehicle was taken to another local dealer (grava chrysler dodge jeep ram srt, 29 mystic ave, medford, ma 02155, phone number: (781) 391-8950) where it remained and was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 39,400. |
| Vehicle Mileage at Failure | 39400 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CHELSEE, MA |
| VIN pattern | 1C4PJMCS2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |