| Issue ID | 1378316 |
| Internal NHTSA # | 10985953 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 16/05/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Problems with the lift gate results in a dead battery! The vehicle had been taken to dealer ship explaining that the lift gate would close. Service dept indicated that irregardless of the tail gate not closing that the battery shouldn't have been affected because the lights turn off automatically. Not true, yet he insisted they were to able to find anything wrong with the lift gate and reprogrammed the vehicle. A week later the same problem occurred and we scheduled yet another appt only to find the dealership needed to order a part and it would be in the next day. Woke up this am only to find the vehicle would not start because the battery was dead because the lift gate would not close. This is a reoccurring problem and it was difficult to convince the dealership to fix it. I would like to know if any other owners are experiencing this problem. The vehicle also revs high and upon making a complete it lunges forward when you take your foot off the gas. Dealership says they can't find anything wrong with the engine. It seems all they ever do is reprogram the vehicle and feel thats all they need to do. Do i have to wait until theres an incident before anyone will look at these problems? Please help. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SURPRISE, AZ |
| VIN pattern | 1C4PJMBS7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |