| Issue ID | 1352679 |
| Internal NHTSA # | 10948515 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 30/01/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving the center console display either 1) goes dark for 10-20 seconds and then recycles to on. Or, 2) when driving forward shows the rear (backup) view for approx three miles and then goes blue. One restart does not resolve. After 10-15 min second restart and screen shows normal activity. These have happened intermittently over the 3+ yrs we have had this car (bought new). Probably a total of 10-12 times. None, other than one, lasting more than 20-25 seconds. Jeep dealer in sarasota has asked that we bring it in but since the issue does not happen often they have been unable to replicate so no replacement of parts was done. Calls to chrysler have not resolved anything. With intermittent failure of radio/backup system and center console i am concerned about driving the vehicle due to not knowing what will be affected the next time there is a failure. Car has less than 23,000 mi. I felt that i needed to buy a mopar service contract to cover whatever may be found to be wrong after the 3 year warranty is up. The personal satisfaction from owning this auto has moved from a positive to a negative experience. Additionally, there were several recalls that have required making the drive to sarasota and having the vehicle repaired. Most times this has happened when the car is in motion, however there were a couple of times when not moving. No turns required to created problem. Interval of occurrence ranges from a few days months. Occurrence date below is todays date. As a positive, the dealership has furnished a loaner car when excessive time is taken for the review. |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRADENTON, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |