| Issue ID | 1322421 |
| Internal NHTSA # | 10913433 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 24/08/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On wednesday morning, august 24th, 2016, my wife was driving our 2014 jeep cherokee latitude in traffic when for an unknown reason the vehicle stopped dead, no warning, no coasting to a stop, an immediate very abrupt stop. The steering wheel locked up, the front wheel drive system locked up, the vehicle was unresponsive to any driver commands. My wife had to seek assistance in moving the vehicle to a safe location out of the traffic lanes. We seriously believe that this unintended and uncontrollable vehicle action is a safety issue inherent within this model of 2014 jeep cherokee. Upon diagnosis by the local fca dealer, we were informed that the vehicles oem battery failed the load test and would be replaced under the jeep factory warranty, battery part number bb94r750-aa. The dealers service representatives seemed to be unconcerned with what in our opinion is a serious design flaw with this vehicle. The vehicle has received 3 previous software updates under factory warranty due to safety recalls. |
| Vehicle Mileage at Failure | 25708 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | VERO BEACH, FL |
| VIN pattern | 1C4PJMCS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 18 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |