| Issue ID | 1296768 |
| Internal NHTSA # | 10883179 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 05/07/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving on the highway at 65 to 70 mph, my car would go in to safe mode the massage said. "service transmission" "service park brake" the engine light and traction lights came on to. I had to coast over to the brake down lane. I would turn the car off wait for 2to 3 min's then restart the car. All massages cleared but the check engine light stayed on. The next day the engine light cleared i took it to the dealer. He said, no lights no codes no problem. This continued to happen about 10 times over 5 months. Every time the car went in for a recall i would tell them. The same answer, no lights no codes no problem. Finale i had a problem with electrical. After 3 days they found a pinched wire in the main harness going through the fire wall. This service department told me the next time the car failed in safe mode ( do not shut it off ), have it towed with the car running , this way they could check the codes in the fail mode. After 5 more times, it happened when the dealership was open. They did a software upgrade. A software 6 flash for tcm and a pcm. 3 days later on july 4 it happened 4 times, then 4 times going to work at night on july 4 for july 5. Then on july 5 going to the dealership . I had it towed in safe mode. After about 2 hours they called me. It needs a new transmission. They said there are none in the usa, they are on back order, there is no time frame they can give me to how long it will take. I did get a rent a car, but my wife and i can not go kayaking. No racks on rentals and a smaller car does not do for me. Now i have a payment and no car no time frame for when i get my car back pulse the liability of a rental that just does not work for us. |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FALL RIVER, MA |
| VIN pattern | 1C4PJLCS8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |