| Issue ID | 1280563 |
| Internal NHTSA # | 10862813 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 22/04/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Continuously having issues with the vehicle, related to acceleration while driving in traffic, car shutting off in traffic, not starting back up right away, gears shifting roughly while - is an automatic 9 speed 4 cylinder vehicle. I have been offered a 5% discount on a jeep trade in by the jeep resolution department, but at this point, not sure if its worth buying another jeep. I am afraid of this happening again. Unfortunately, the mechanics, cant find what wrong with the vehicle, and they also test drove the car, driving around the dealership, on side streets, but not in traffic, or stop and go traffic. I am frustrated at this point, jepp knows these are issues with many of there engines, and fail to truly hear the customers complaints, to the point of taking these complaints more seriously. The resolution offered are not good enough to fix the issue, as i feel i would trade this vehicle in and they will turn around and sell it again.... Not safe at all. ! I need help, as i don't know what to do next, take the offer or just trade in with a different dealer and car type/model nothing chrysler/jeep related uuuggghhhh! |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SUMMIT, IL |
| VIN pattern | 1C4PJMCB1EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |