| Issue ID | 1187033 |
| Internal NHTSA # | 10722002 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 11/08/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have had numerous problems (5 total) with my 2014 jeep cherokee limited hard shifting into lower gears. The vehicle jerks and bucks randomly and has nearly caused me to have numerous accidents. The vehicle features the zf-designed nine-speed automatic transmission that has known issues with rough shifting. The recall update was performed in early may yet the problem persists. The vehicle randomly pulls forward, normally in stop and go traffic, and is completely unpredictable. Chrysler has a total of 5 work orders in their system and is asking me for a 6th time to bring the car in for repairs. Each "repair" trip results in a software update to the transmission that ban aids the problem for about a week and then we are right back to square one. I'm very frustrated and am requesting that the vehicle be bought back by chrysler and i be reimbursed for all car payments made in the last year. The vehicle falls under maryland lemon law requirements in that , it has less than 18k miles and is under 24 months old and was purchased new. I am requesting to open a case with national highway traffic safety administration to assist me with this issue. I have an open case number with chrysler of 26719430. Any assistance will be greatly appreciated. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLEN BURNIE, MD |
| VIN pattern | 1C4PJLDS1EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |