| Issue ID | 1140055 |
| Internal NHTSA # | 10664278 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 27/10/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Purchased a 2014 cherokee trailhawk with 0 miles on oct 25. At 200 miles, and 48 hours later i took it onto the beach. As soon as it got into the sand, it dropped to 2nd gear and rpms shot up to just over 3000. Car would not shift out of second. Temp went up to 230. Later on all computers in car started to flash like white noise. Brought it back to the dealer and was given a variety of excuses. Bad abs sensor, loose fuse etc. Went to pick the car up from the dealer after hours when they were closed. As soon as i turned it on, flashing white noise on all the screens. I also took it on the beach a day or two later, and again car wouldn't shift out of second gear on the beach. The car now began to shift very erratically. It would up shift very fast accelerate when my foot was not on the gas. When coming to a stop it would down shift so hard. When i brought the car back to the dealer, (now with 700 miles on it) they told me they were replacing the entire transmission. They have had the car for 3 weeks total. Finally picked up the car last week. When i got into the car the odometer ready 6000 miles! I dropped it off with 700. I told him for the 3rd time that i did not want it. I have also been dealing with a jeep resolution team from chrysler. Its been a week, the car is shifting more erratic than it has since the new transmission. The sunroof leaks water, the windshield is constantly fogged and looks like there is a clear coat that may have gotten on the car that makes it impossible to see when driving. Also, when i turn the floor heat on, the front defroster comes on. Chrysler contacted me on friday, and my jeep has officially been deemed a lemon, and i am entitled to a replacement. I don't want a replacement. I want a full refund and to head over to the toyota dealer. |
| Vehicle Mileage at Failure | 200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST HAMPTON, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |