| Issue ID | 1557280 |
| Internal NHTSA # | 11197247 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 06/06/17 |
| Component | ELECTRICAL SYSTEM:IGNITION:SWITCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that the key became stuck in the ignition switch. The vehicle was towed to napleton's river oaks chrysler dodge jeep ram (located at 17225 torrence ave, lansing, il 60438, (708) 782-4768) where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that a new key was needed. The key was replaced, but the failure recurred three months later. The vehicle was towed again to the dealer where it was diagnosed that the gear shifter had a loose wire. The vehicle was repaired, but the failure recurred numerous times. The vehicle was not taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 98,325. |
| Vehicle Mileage at Failure | 98325 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MARKHAM, IL |
| VIN pattern | 1C4PJLAB0EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |