| Issue ID | 1602904 |
| Internal NHTSA # | 11256910 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 21/08/19 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. While the vehicle was parked, the instrument cluster went blank. The vehicle was taken to san marcos chrysler dodge jeep ram (2990 interstate 35 frontage rd, san marcos, tx 78666, (512) 831-7625) where it was diagnosed that an instrument panel replacement was needed. The vehicle was not repaired because the parts were on backorder. The manufacturer was contacted and provided case number: 63266910. The failure mileage was 63,000. The vin was not available. *bf*jb |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN MARCOS, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SAN MARCOS |
| Dealer's telephone number | 512-831-7625 |
| Dealer's city | SAN MARCOS |
| Dealer's state code | TX |
| Dealer's ZIP code | 78666 |