| Issue ID | 1493542 |
| Internal NHTSA # | 11123146 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 30/12/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | At the end of last year our 2014 jeep cherokee sport was involved in an accident on i-95 in connecticut. The repair shop did not do a thorough inspection of the vehicle. At the time i told them that the passenger air bags did not deploy and that there was an air bag malfunction light on. They did not inspect this system until i went to pick the car up and the airbag warning light came back on. I waited 3 days for repairs and they did not happen. So i drove the car back to florida and took it to a jeep dealer here for the repairs. They have had my car since march and still cannot get the required repair parts from chrysler. I am wondering if there is any way i can force them to come up with the parts and fix my vehicle. In the mean time i am paying car payments on a car that i can't drive. And a car that i had to purchase to replace the one i can't drive. The insurer will not let me have the vehicle back due to safety concerns about the airbag system. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BAREFOOT BAY, FL |
| VIN pattern | 1C4PJLAB5EWXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |