| Issue ID | 1169963 |
| Internal NHTSA # | 10701723 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 10/03/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Reprogram occupant restraint control module- i got a safety recall notice and contacted the service department at interstate dodge in west monroe and the lady said that the computers were down and she took my name and number and she would call me when the computers come back up. Well that was on march 10,2015 and today is march 25,2015 and no one has yet to call me. This is not the only problem with my vehicle i believe there are two other recalls that need attention. I know everyone is busy but i don't want my vehicle to have mechanical problems and then i'm stuck out in no mans land and this is my only means of transportation so i need my vehicle to go to work. I hope you can help me to get a hole of this dealership and have them contact me. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBIA, LA |
| VIN pattern | 1C4PJLAB4EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |