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2019 Isuzu NPR HD Electrical System Instrument Cluster Panel Recall


NHTSA Recall #	132537
NHTSA Compaign #	19V064000
MFG Compaign #	V1901
Manufacturer	Isuzu Technical Center of America, Inc.
Supplier	ISUZU
Brand	ISUZU
Model	NPR HD
Model Year	2019
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of notification	13/03/19
Begin date of manufacuring	24/08/18
End date of manufacturing	26/10/18
Type of recall	V
Recall initiator	MFR
Report received	08/02/19
Report created	08/02/19
Regulation part number
FMV safety standard number	101
Estimated number of affected units	264
Defect summary	Isuzu technical center of america, inc. (isuzu) is recalling certain 2019 isuzu npr-hd, npr-xd, nqr, nrr, chevrolet 4500hd, 4500xd, 5500hd, and 5500xd. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the lcd display instead of miles.
Consequence summary	An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Corrective action	Isuzu will notify customers and dealers to inspect the odometer lcd on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began march 13, 2019. Isuzu owners may contact isuzu customer service at 1-866-441-9638, gm owners may contact gm customer service at 1-800-862-4389.
Recall notes	Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHDH41CBCU272106 3VV2B7AX1JM155146 LJ11KAAC4L1300745 TMBJA8NX5SYTMBJA8 5GAERBKW7RJ106396 MMM148FL0KH612910 JMBXNCU2W6U006116 VR3FHEHZNLY016520 JDAM402S001002565 1N4BL4CV4MN404500 1GYEC63877R393688 ZDCJF83A0KF040081

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2019 Isuzu NPR HD Electrical System Instrument Cluster Panel Recall

2019 Isuzu NPR HD Electrical System Instrument Cluster Panel Recall

What is Recall?

What is Failure?

What is Defect?