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2004 Hyundai XG 350 Engine And Engine Cooling Engine Problems, Complaints and Defects

Issue ID	719349
Internal NHTSA #	10264790
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	XG 350
Model Year	2004
File date	14/03/09
Component	ENGINE AND ENGINE COOLING:ENGINE
Product type code	VEHICLE
Description of the problem	I'm a single mom and have no family here in ct. To help me or guide me in this sort of thing. My car started making a knocking noise under the hood. I didn't know what it was so i took it to my mechanic. It took a couple of days before some one there could look at it. He told me it was an engine knock and said i should take it back to the dealership to get it fixed. By the time i contacted key in milford ct, my car was out of warranty by eight days. And that's all they kept telling me. Keep in mind, i brought the car to my mechanic the day before the warranty expired. Key charged me 105. 00 to determine it was in fact an engine knock,after i told them my mechanic told me what it was. Key had no loaner car to lend me while my car was there. Later i found out there was a waiting list for loaners. No one offered to put me on the list and no one tried helping me with a rental. I paid for a rental the entire week they were playing games with me wanting to charge me 10,360. 00 for a new engine and wanted to charge me an extra 380. 00 to find out what exactly went wrong with the engine, before they decide to replace it. No one is giving me any guarantee that the warranty will be granted. I bought my car there 9/15/06 had my car for three yrs,it's a 2004 xg350 with 46000 miles on it. It sounds to me like the engine had a defect. Everyone else i spoke with said the same thing. I contacted the manufacture company and no one was trying to help me. I took my car out of key and brought it back to my mechanic to have the engine replaced. I am looking for some sort of reimbursement from key for all these games they want to put me through, trying to rip me off. My car was in fact in the shop the day before the warranty ran out, march 14, 2009. I have all of my maintenance receipts and records. Key checked all of the cars fluids and everything was clean. I don't think engines go bad over night. Can some one help me?
Vehicle Mileage at Failure	46052
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HAMDEN, CT
VIN pattern	KMHFU45E34AXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ1KZ8W119921 WVWZZZ9NZ6D069876 JMZBK12Z281667398 JT121JK2200043611 1FTPW12V46FA71834 LC0CE4CB8T4274732 W1K2130121A802487 ADNUSN1D5U0084250 SAJAA891177H16181 4T1BF28K91U117994 VF7KFRHC8CS505211 SHHFK6860HU017372

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2004 Hyundai XG 350 Engine And Engine Cooling Engine Problems, Complaints and Defects, Recalls and Failures

2004 Hyundai XG 350 Engine And Engine Cooling Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?