| Issue ID | 1532792 |
| Internal NHTSA # | 11172467 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2012 |
| File date | 27/07/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The 2012 veracruz was purchased in august 2015, from waldorf hyundai, waldorf maryland. December of 2015, the dealership replaced the battery under warranty. 2016, the alternator failed and was replaced under warranty. 2017 the spark plugs failed and was replaced at my expense. 2018 the valve cover gasket failed and the dealership (waldorf hyundai) refuse to cover the repair cost. Under protest and a complaint filed with hyundai corporate july 2018, the gasket was repaired. January 2019, the spark plugs failed and the dealership refused to cover the repair. Second complaint filed with hyundai corporate, and currently we are disputing if hyundai should cover the repair cost. Upon purchasing this vehicle, the dealership never disclosed the 2014 recall for this vehicle's electrical system failure. The gasket has failed at least twice since i have owned the vehicle and the alternator, spark plugs, and battery have been replaced. The vehicle has stalled on the highway each time having to be towed to waldorf, hyundai. The vehicle is a safety hazard due to sudden loss of power on multiple occasions, and has proven to be unreliable. Hyundai does not have a solution to the recall ( 14v415000) in 2014, and the vehicle should have never been sold. The vehicle service records are available at the dealership. |
| Vehicle Mileage at Failure | 183000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE PLAINS, MD |
| VIN pattern | KM8NUDCC6CUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |