| Issue ID | 1034859 |
| Internal NHTSA # | 10560937 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2011 |
| File date | 19/01/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Following email sent to hyundai dear sir: i have a 2011 vercruz with 27499 miles that i have loved until january 19, 2014. While traveling at 50mph, the car suffered catastrophic loss of all electrical power: no power straining, no power brakes, no engine power. It could not be restarted. By researching the net, i have learned that this problem has been described many times before. An oil gasket leaks that drips oil on the alternator producing loss of all electrical power and a dead engine. My dealer, l------n hyundai, did the repair work, only charging me for the depleted battery. Nor were tow charges reimbursed. They concluded that oil had leaked from the gasket, destroying the alternator. I regard this has a serious safety issue. If the problem recurs for me, or for others; serious injury or loss of life could result. I request that you issue a national recall and permanent fix for this problem. I will be contacting the national highway traffic safety administration. ------ --------- |
| Vehicle Mileage at Failure | 27499 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORNELIUS, NC |
| VIN pattern | KM8NUDCC4BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |