| Issue ID | 1155956 |
| Internal NHTSA # | 10681762 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2011 |
| File date | 06/02/15 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | While driving to work at 55 mph my 2011 hyundai veracruz made a clunk sound from the engine area and starting dropping speed to around 20mph the check engine light illuminated as well. When i pressed the acceleration it would not accelerate but the car still stayed steady at 20 mph. I pulled over to get out of traffic and turned the car off. I started it back and pulled out and it seemed to correct itself? After another 4-5 miles at same speed it did the same thing once again bit this time i was in heavy traffic on a very busy hwy. I limped to the next exit and turned the car off. I had my car towed to dealership ($225) where they was unable to reproduce the problem?? They said that they could not find any codes? Took car back home and sure enough, the same thing happened. Took back to hyundai in hickory, nc and once again they could not find the cause and tried to say it could possibly be bad gas? They did offer to keep the car overnight so they could drive it. They called the next day and said that it did the same thing with them on a test run and recommended that i allow them to service the throttle body. I agreed, car was ready the next day, drove home and..... Yes once again the same exact thing. I have paid over $700 counting the tow and still the same issues. Took it back to dealership and they said they needed to replace the throttle body????? Now i am usually a very easy going person but they just too $484 from me for a repair that did nothing. They did offer to take $100 off the labor so bottom line is i had no choice. Car was ready two days later since they had to wait for the part. Drove home and all is fine $862. 91 to repair the throttle body. Two days later, same issue. *js |
| Vehicle Mileage at Failure | 73432 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAYLORSVILLE, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |