| Issue ID | 1499131 |
| Internal NHTSA # | 11130575 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2011 |
| File date | 15/09/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 hyundai veracruz. When the contact turned the key in the ignition, the vehicle failed to crank. The vehicle was included in nhtsa campaign number: 14v415000 (engine and engine cooling), but the contact did not receive a notification. The contact noticed an oil leak underneath the front of the vehicle. The vehicle was unable to be driven and was towed by the insurance company to an independent mechanic. The mechanic diagnosed that the engine seized and that the engine assembly needed to be replaced. Team hyundai (22514 three notch rd, lexington park, md 20653, 1-(301) 433-7574) was notified of the failure and the contact was waiting for them to determine if the failure could be diagnosed and repaired per the recall. The vehicle was towed back to the contact's residence from the independent repair facility. The manufacturer was notified of the failure. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | UPPER MARLBORO, MD |
| VIN pattern | KM8NUDCC0BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |