| Issue ID | 1723874 |
| Internal NHTSA # | 11395628 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2011 |
| File date | 03/02/21 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to ed voyles hyundai atlanta (2135 cobb pkwy se, smyrna, ga 30080, (770)952-8881) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the battery light illuminated. The contact kept the vehicle in neutral and coasted into a parking space where the vehicle completely shut-off. The vehicle was towed to a certify mechanic who stated that the alternator had failed due to an oil leak. The contact had the vehicle towed to the dealer. The approximate failure mileage was 130,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ATLANTA, GA |
| VIN pattern | KM8NU4CC9BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |