| Issue ID | 1160570 |
| Internal NHTSA # | 10690004 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2010 |
| File date | 05/05/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Since about may or june of 2013, 3 out of 4 interior door handles have broken on my 2010 hyundai veracruz. This is not just coincidence. The 2 front interior door handles and the passenger side rear interior door handle have broken. I am finally reporting this because the rear passenger door cannot open from the inside or the outside which is a serious safety hazard. I researched to see if this was a common issue with the car and it appears that several other owners have posted complaints regarding the same issue. In fact, my husband also owns a 2010 hyundai veracruz and his passenger side interior door handle has also cracked making it difficult to open the door from the inside. I sent an email to hyundai customer service which is posted on their national oem website. Their response was essentially that it is my problem to fix. I do know that other year and make/model hyundai vehicles have a specific recall on these door handles. I am wondering why the 2010 veracruz does not. Thank you for your time. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSWELL, GA |
| VIN pattern | KM8NU4CC5AUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |