| Issue ID | 1725118 |
| Internal NHTSA # | 11396507 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2010 |
| File date | 11/02/21 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to stivers hyundai (101 newland rd, columbia, sc 29229, (803) 788-6800) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 55 mph merging onto interstate when the lights began to flicker, the windshield wipers ceased, and the headlamps suddenly shut-off. The contact stated that the headlamps illuminated and work as designed. The contact went to a local gas station however, while attempting to drive the vehicle the vehicle failed to respond. The vehicle was towed to the same dealer and the contact was informed that there was oil leaking onto the alternator causing the battery to not be charged correctly. The approximate failure mileage was 154,925. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 154925 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | COLUMBIA, SC |
| VIN pattern | KM8NU4CC6AUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |