| Issue ID | 1717749 |
| Internal NHTSA # | 11388290 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2010 |
| File date | 01/11/19 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 hyundai veracruz. The contact stated that twice the vehicle failed to start-up without warning, after several attempts. The contact took the vehicle twice to an independent mechanic where she had the alternator replaced on both occasions. The contact then received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. Abc hyundai (6825 redwood st, las vegas, nv 89118) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 140,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PAHRUMP, NV |
| VIN pattern | KM8NU4CC1AUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |