| Issue ID | 1477928 |
| Internal NHTSA # | 11104777 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2010 |
| File date | 25/06/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Our hyundai veracruz got all of sudden stopped while on the road. It did not move and all the traffic got backed up luckily there was no heavy vehicle except for too many cars. Few nice people really helped us to some how move the car and at least get out of busy road so that traffic can get through. Then the car got towed to the authorized hyundai service dealer and they told us that the alternator is having the problem and need to be changed. We did some online search and found out that the in 2015 hyundai did had a recall for the valve cover gasket and if required they would also change the alternator. I am not sure if our dealer changed the alternator at the time when recalled item was getting fixed and even if dealer have changed - its based on my limited auto knowledge that alternator last at least 50,000 to 80,000 miles. Hence we would like to bring it to the notice of nhtsa. The main reason is the concern for safety as when this happen both the kids were in the car which scared us the most. We hope the authority look into the matter and provides some updates to us about this particular issue as we have not got proper reply while contact hyundai motors usa corporate office. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRAND RAPIDS, MI |
| VIN pattern | KM8NUDCC5AUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |