| Issue ID | 786691 |
| Internal NHTSA # | 10327670 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2008 |
| File date | 26/04/10 |
| Component | VISIBILITY:WINDSHIELD WIPER/WASHER |
| Product type code | VEHICLE |
| Description of the problem | I have a hyundai veracruz 2008. In the past 2 months i am now faced with a second incident where my windshield wipers stopped working completely while driving on a highway in heavy rain. The dealer has explained they put in a fail safe mechanism to back out the nut attached to the wiper arms in order to protect the wiper motor so it does not burn out as it is covered by the warranty. The 1st time it happened they said it was due to the heavy snows. We have not had any snow since they last fixed it and again we were faced with a very unsafe situation as our wipers stopped during a period of rain and this time we were on a major highway with 60 miles to drive ahead of us. The dealer wants to do nothing more than replace the nut but says they can not weld it to stay in place or the motor could end up burning out. Our hyundai dealer is carousel hyundai in west chester pa. Please investigate this before someone is less fortunate than myself and ends up in a car accident when this happens to them. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAYNE, PA |
| VIN pattern | KM8NU13C08UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |