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2008 Hyundai VERACRUZ Engine Problems, Complaints and Defects

Issue ID	1158194
Internal NHTSA #	10683357
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	VERACRUZ
Model Year	2008
File date	13/02/15
Component	ENGINE
Product type code	VEHICLE
Description of the problem	I am the owner of a 2008 hyundai vera cruz. In 2014 my oil gasket leaked and i brought the car to a local garage and had it repaired. It cost $400. 00. A few months later, i had a problem due to a power failure and i went to another garage nearby, and discovered my alternator failed and needed to be replaced. It cost me another $400. 00. A few months later, i received notice from hyundai stating that they discovered a fault in the oil gasket which could leak into the alternator and cause it to fail. I contacted hyundai and explained what had happened. They assured me, just as it says in the recall notice, that if i had the work done already, i would be reimbursed, but they first wanted me to bring the car to a hyundai service center, which i did. They checked the repairs and decided to re-do the gasket replacement, although they had no explanation as to why. They did not re-do the alternator so i assume they deemed it okay. Now, i have been going back and forth with them supplying copies of the repairs that i had done, and the repair orders, and the credit card receipts, some of which, strangely, kept getting lost even though i sent them as email attachments (after scanning them to digitize the copies). I was told some of the copies arrived, but others did not even though they all went with the same email. In any case, it has been a few months and now they finally said they would like to reimburse me for the repairs but have determined (again, with no explanation) that i should only receive $195. 00. I have asked for an explanation and they simply state they want to pay me a lesser amount for the parts that were provided in the repairs and less for the labor. I must admit, i am a bit dumbfounded. I may be a disabled veteran but there is nothing wrong with my math. Can you please help me?
Vehicle Mileage at Failure	46476
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SAN DIEGO, CA
VIN pattern	KM8NU13C28UXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTEW1EG2HFB22190 WAUZZZ8K0DA225605 ZACNJBAB7LPL76401 1NXBB02E6TZ463975 3B7KF23661G184408 SJNEBAK11U0638479 U5YPG81A1HL230482 LFZ63AZ54SH013965 KNAE351A3L6082273 VBKAALFVXNG500092 1C4RJFCM7GC487504 WDB3A45AXCB015403

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2008 Hyundai VERACRUZ Engine Problems, Complaints and Defects, Recalls and Failures

2008 Hyundai VERACRUZ Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?