2007 Hyundai VERACRUZ Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

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2007 Hyundai VERACRUZ Power Train Automatic Transmission Problems, Complaints and Defects

 Issue ID674245
 Internal NHTSA #10226986
 ManufacurerHYUNDAI MOTOR COMPANY
 BrandHYUNDAI
 ModelVERACRUZ
 Model Year2007
 File date30/09/07
 ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Product type codeVEHICLE
 Description of the problemHyundai 2007 veracruz limited. Does not downshift properly. On multiple occasions i have had to slow my speed in freeway congestion and the car does not downshift, even with tapping on the brake. The car stays in 5th or 6th gear to speeds as low as 20 mph. I have literally had to stop the car completely to get it to shift down. The car has no power to move quickly when necessary in these conditions (such as for a lane change). Additionally, the car does not shift properly at approximately 30-40 mph and the engine lugs, causing a very bumpy ride and near stalls on hills . This condition occurs with driving on inclines, in stop-and-go traffic such as freeway slow-downs, and with around-town driving at a standard municipal speed of 30-35 mph. I have had my car to two different hyundai dealerships for diagnosis and service on five separate occasions. Despite that two mechanics, two service managers, one general manager, and the factory representative have all ridden in the car and verified the condition, the fact that the computer cannot diagnose a specific problem has resulted in zero repairs and zero resolution to this problem. Mechanics have speculated that the torque converter is not functioning properly, that the vehicle needs a new computer, and possibly that it needs an entirely new transmission but the factory representative will not authorize such repairs. He is relying entirely on a computer diagnosis instead of human logic and common sense. I am currently pursuing the lemon law in my state and hyundai's current position is that "there is nothing wrong" with the car and they will do nothing further.
 Vehicle Mileage at Failure50
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateTACOMA, WA
VIN pattern KM8NU13C47UXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed35
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameTITUS WILL
 Dealer's telephone number360-357-5515
 Dealer's cityOLYMPIA
 Dealer's state codeWA
 Dealer's ZIP code98502
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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